Test Your BSNL Broadband Speed

ERROR 676: “The phone line is busy”

This guide will help you to understand Error 676, which you got while connecting BSNL Broadband. It will help you in stepping out from this error 676, which occurs usually due to Modem Configuration problem.

676This is a common error faced by many users. In case you have an ADSL broadband connection of BSNL and you use the windows XP and if you get this error 676, then you need to make some changes in your modem. This problem mostly occurs when a setting has changed in your modem .


Due to Modem Configuration problem.


Reconfigure the modem with correct value of VPI/ VCI. The correct value for VPI/ VCI for BSNL Broadband is 0/35.

But some times you may simply restart your PC & ADSL Modem, the problem may be solved.

Have you any query regarding this error code ERROR 676: “The phone line is busy” or any suggestion, please share for others too.

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