Test Your BSNL Broadband Speed

ERROR 678: “The remote computer did not respond”

start-> run, then type “ping –t” and press enter.

If reply is ok, then check the modem configuration. If reply is not ok (i.e. Destination host unreachable or request time out), then LAN card/ Ethernet Driver or modem is faulty. So, better you check your modem in another PC or laptop for modem verification.

  1. If ADSL/ DSL/ Link light of your modem is not stable means either blinking or off. First of all check your CPE (i.e. Modem, Splitters, Phone Jack etc.) Physical connection, whether all are connected perfectly. If all is ok, then surpass the Splitter box and directly terminate the line cable to your modem, it should work if your splitter is faulty. Still your Link light is not stable then you should lodge a complain to BSNL office or through online complain Portal.

Have you any query regarding this error code or any suggestion, please share for others too.

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2 thoughts on “ERROR 678: “The remote computer did not respond””

  1. solution that u gave is not working…i did ping test..the test is ok…adsl/dsl/link light is stable..lan card is also but still the error is still is coming.Error 678

  2. Dear Sir,
    I am Rajashekhar Veerappa Kori, I am using postpaid dongal bsnl since 8 years, my postpaid No is 9180132606 from Shirahatti exchange office, in Gadag Dist, i am complained for correct it many times but officers in Bsnl Shirahatti did not care for correct it and i am paying internet charges without use it. please inform them for correct it. otherwise i will go consumer court for this purpose.

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